Samsung Appliance Repair in Beverly, MA
Your Home Deserves the Best—Our Certified Technicians Provide, Reliable Service And We Deliver Fast, Affordable, and Long-Lasting Repairs In Beverly, Manchester, Hamilton, Wenham, South Hamilton, Massachusetts and Nearby Areas
Expert Samsung Appliance Repair in Beverly, Massachusetts | Appliance Repair Pros
Samsung has revolutionized the home appliance market by blending high performance mechanics with cutting edge digital technology. From refrigerators with touchscreen Family Hubs to washing machines that can be controlled via smartphone, Samsung appliances are designed for the modern, connected home. They offer features that were unimaginable just a decade ago, such as dual washers in a single machine and ovens that can be split into two separate cooking zones. However, this level of innovation brings with it a unique set of challenges. When a highly computerized Samsung appliance malfunctions, it requires a technician who understands both software logic and mechanical engineering. Residents of Beverly, Massachusetts, who have invested in these advanced machines need a service partner capable of navigating their complexity. At Appliance Repair Pros, we are that partner. We are the premier resource for expert Samsung appliance repair in Beverly, ensuring that your smart home continues to run intelligently and efficiently.
We recognize that Samsung appliances are distinct from traditional brands. They utilize proprietary technologies like Twin Cooling Plus and WaterWall dishwashing that require specific diagnostic approaches. A general repairman may struggle to interpret the digital error codes or calibrate the sensitive sensors found in these units. Our team has dedicated extensive time to mastering Samsung’s specific service protocols. We understand the nuances of their sealed systems and the logic of their main control boards. We proudly serve the Beverly community and the surrounding North Shore towns, bringing professional, authoritative service directly to your kitchen and laundry room. When you choose Appliance Repair Pros, you are choosing a team that respects the sophistication of your Samsung appliances and has the expertise to restore them to peak performance.
Why Choose Appliance Repair Pros for Your Samsung Appliances?
Repairing a Samsung appliance often feels more like troubleshooting a computer than fixing a machine. The integration of Wi-Fi, complex sensor arrays, and digital displays means that the root cause of a problem is not always visible to the naked eye. We distinguish ourselves through our commitment to precise, data driven diagnostics. We do not guess or rely on generic solutions. We utilize specialized tools to interface with your appliance’s diagnostic mode, allowing us to read historical error logs and test individual components electronically. This ensures we fix the right part the first time.
We are particularly skilled in addressing the known idiosyncrasies of Samsung products. For instance, we are well versed in the service bulletins regarding ice maker freezing issues in French door refrigerators and the drain pump failures in their washing machines. We stay updated on the latest software updates and hardware modifications recommended by the manufacturer. Our technicians treat your home with the utmost care, protecting your floors and cabinetry while we work. We are proud to be the trusted authority on Samsung appliance repair in Beverly, delivering a level of service that matches the high tech nature of the equipment we maintain.
Our Comprehensive Samsung Appliance Repair Services in Beverly
We offer a complete range of repair services for the full lineup of Samsung household appliances. Whether you have a FlexWash laundry pair or a Chef Collection refrigerator, we have the skills and resources to handle it.
Samsung Refrigerator Repair
Samsung refrigerators are known for their sleek design and innovative storage solutions like the FlexZone drawer. However, they are also complex machines that can experience specific issues. We specialize in Samsung refrigerator repair in Beverly, servicing all configurations. The most common and frustrating issue for Samsung owners is the ice maker freezing up. This often happens in the direct cool ice room located in the refrigerator compartment. We are experts in performing the comprehensive service required to address this, which involves sealing the ice room, replacing the auger assembly, and updating the software to prevent moisture intrusion.
We also address cooling failures in units with Twin Cooling Plus technology. This system uses two separate evaporators to maintain humidity levels. If one evaporator freezes over or a fan fails, one compartment may get warm while the other stays cold. We know how to troubleshoot the sensors and defrost heaters that manage this balance. We also fix issues with the Family Hub touchscreen, water dispenser leaks, and noisy compressor operation. We navigate the digital menus to perform self diagnosis and ensure your food preservation system is working correctly.
Samsung Washing Machine Repair
Samsung washing machines feature innovations like VRT (Vibration Reduction Technology) and the AddWash door. While generally reliable, they can develop issues that require expert attention. We provide expert Samsung washer repair for both front loaders and top loaders. A frequent issue we resolve is the machine becoming unbalanced or shaking violently. This can be caused by the failure of the VRT sensors or physical wear on the suspension rods. We inspect the calibration of the tub to ensure smooth spins.
We also address drainage problems, often signaled by the 5C or 5E error code. Samsung washers use a specific drain pump that can become clogged with debris or fail electrically. We inspect the debris filter and the pump housing. For top loaders, we see issues with the clutch assembly causing the machine not to spin. We are also familiar with the door lock failures that prevent the cycle from starting. We ensure that the complex electronics governing the wash cycles are communicating properly with the motor and pumps.
Samsung Dryer Repair
Samsung dryers are designed to pair with their washers, offering features like MultiSteam and Eco Dry. We offer comprehensive Samsung dryer repair in Beverly to keep your laundry moving. The most common complaint is a dryer that runs but does not heat. In electric models, the heating element assembly is a common failure point. The coil can break or short out. In gas models, the igniter or the radiant sensor can fail. We test the complete heating loop to identify the break.
We also fix dryers that make a loud rumbling or squeaking noise. Samsung dryers use drum support rollers that can wear out over time, as well as an idler pulley that keeps tension on the belt. We replace these components to restore quiet operation. We address airflow issues often indicated by the “Lint” light or error codes, ensuring that the moisture sensors are clean and the blower wheel is free of obstruction. We also repair control panel issues where the touch buttons become unresponsive.
Samsung Dishwasher Repair
Samsung dishwashers, especially those with the WaterWall technology or the StormWash system, offer unique cleaning mechanisms. We provide thorough Samsung dishwasher service to resolve cleaning and draining issues. The WaterWall system uses a sliding spray bar instead of a rotating arm. If this bar gets stuck or the motor driving it fails, the dishwasher will not clean. We know how to troubleshoot the magnetic drive system and the vane positioning sensors.
We also frequently address the LC or LE error code, which stands for “Leak Check.” Samsung dishwashers have a sensitive moisture sensor in the base pan. If even a small amount of water drips onto it, the unit will lock up and pump continuously. We raise the unit to identify the source of the leak, whether it is a case brake assembly, a drain hose, or a door seal. We also troubleshoot drainage failures (5C/5E) and ensure the sump pump is operating correctly.
Samsung Oven, Range, and Cooktop Repair
Samsung cooking appliances are known for their Flex Duo ovens, which allow you to split a single oven into two convection zones. We service all types of Samsung ranges, including gas, electric, and induction. We are experts in diagnosing issues with the divider plate detection switch, which tells the oven if it is in single or dual mode. If this switch fails, the oven may not heat correctly.
For gas ranges, we fix burners that fail to ignite or ovens that smell like gas but won’t light. This is often a weak igniter or a spark module issue. On electric and induction cooktops, we troubleshoot burner failures and error codes related to power delivery (like the SE code). We also handle common issues with the touch control panels, which can become glitchy or unresponsive due to heat exposure or moisture. We calibrate temperature sensors to ensure your baking results are consistent.
Samsung Microwave Repair
Samsung microwaves often feature convection cooking and Slim Fry technology. We repair built in units and over the range models. Common issues include the SE or 5E error code, which indicates a “Key Short” or a stuck button on the touchpad. This often requires replacing the membrane switch or the control board. We also fix units that run but do not heat, addressing failures in the magnetron, diode, or capacitor.
Understanding Common Samsung Appliance Error Codes
Samsung appliances communicate through a specific set of error codes. These codes are vital clues for diagnosis, but they often require a technician to verify the underlying cause.
- 5E, 5C, or nd (Washers/Dishwashers): Drain Error. The machine is not draining water quickly enough. This points to a clog, a kinked hose, or a bad drain pump.
- 4E, 4C, or nF (Washers/Dishwashers): Water Supply Error. The machine is not filling with water. Check the supply valves and the inlet mesh screens.
- LE or LC (Dishwashers): Leak Error. The moisture sensor in the bottom pan detects water. The unit will often run the drain pump continuously as a safety measure.
- SE or 5E (Microwaves/Ranges): Sensor Error or Key Short. This usually means a button on the control panel is stuck or the ribbon cable is damaged.
- dC or dE (Washers/Dryers): Door Error. The door is not latched or the switch is defective.
- HE or tE (Dryers/Ovens): Heating Error or Thermistor Error. The unit is not heating or the temperature sensor is reading out of range.
While these codes tell you what system is affected, our professional diagnostics tell you why it happened and how to fix it permanently.
An In-Depth FAQ for Samsung Appliance Owners in Beverly
Why is my Samsung ice maker freezing up?
This is a widespread issue with Samsung French door refrigerators. The ice room, located in the fridge compartment, is not perfectly sealed from the warmer fridge air. This allows moisture to enter, which condenses and freezes on the ice maker components, eventually jamming the auger and stopping ice production. Fixing this correctly involves more than just defrosting it. We must seal the ice room with food grade silicone, install updated foam insulation kits, replace the auger assembly with an updated design, and often update the main board software to optimize the defrost cycle.
What does the LC code mean on my Samsung dishwasher?
The LC or LE code indicates a leak. Samsung dishwashers have a plastic pan at the very bottom with a moisture sensor. If water drips into this pan, the sensor trips. This triggers a safety mode where the dishwasher will not start and often runs the drain pump even when the door is open. To fix this, we must pull the dishwasher out, dry the sensor, and trace the leak to its source—often the water inlet valve, the case brake assembly on the side, or a loose hose clamp.
Why is my Samsung washer becoming unbalanced?
If your Samsung washer shakes violently or gets stuck on the spin cycle (displaying “UE” or “Ur”), it is struggling to balance the load. This can be caused by washing a single heavy item, like a rug. However, if it happens with normal loads, it often indicates a mechanical failure. The suspension rods that hold the tub may have lost their spring tension. The Hall sensor, which monitors motor speed, might be sending erratic data. Or, the balance ring fluid may have leaked out. We inspect these components to restore stability.
My Samsung dryer runs but does not heat.
For electric dryers, the most common cause is the heating element. The element coil sits in a metal housing and can break over time. It is also important to check the thermal cutoff fuse and the thermostat on the heater housing. If the dryer vent is clogged, these fuses will blow to prevent a fire. For gas dryers, the igniter is the primary suspect. If it glows but does not light the gas, it is too weak and needs replacement.
Why is my Samsung oven temperature inaccurate?
If your oven is burning food or taking too long to cook, the temperature sensor may have drifted out of calibration. We can test the resistance of the sensor with a multimeter. If it is within spec, we can often adjust the temperature offset in the user settings menu to correct the variance (e.g., adding +15 degrees). If the sensor is bad, we replace it. In Flex Duo ovens, the divider switch can also cause temperature issues if the oven gets confused about whether the divider is inserted.
Why is my Samsung washing machine not draining (5C error)?
The 5C or 5E error is a drain timeout. The first place to check is the debris filter located behind a small door on the front bottom of the washer. This filter catches coins, lint, and small objects. If it is clean, the drain hose may be kinked or the drain pump motor may have failed. We listen to the pump; if it hums but doesn’t move water, the impeller is likely broken or jammed.
How to fix the SE error on my Samsung microwave?
The SE error stands for “Sensor Error” or “Short Error.” It almost always indicates a problem with the touchpad membrane or the control board. It means the system thinks a button is being pressed down continuously. This is not something that can be reset. The control panel assembly or the membrane switch usually needs to be replaced to resolve this.
Why is water leaking under the crisper drawers in my Samsung fridge?
This is caused by a clogged defrost drain. The evaporator coils are located behind the rear panel of the fridge. When they defrost, the water should drip into a drain hole and go to a pan under the fridge. In Samsung units, the drain hole often freezes over because the defrost heater doesn’t reach far enough down. The water then overflows into the bottom of the fridge. We can install a secondary heater clip (drain probe) that transfers heat into the drain hole to keep it open.
Why is my Samsung dishwasher WaterWall not moving?
The WaterWall is a spray bar that moves back and forth. If you get an error code related to the reflector or the vane, it means the bar is stuck. This can be caused by a magnetic failure in the drive mechanism or physical debris blocking the track. We inspect the motor and the belt drive that moves the magnet to ensure smooth operation.
Why does my Samsung dryer rumble loudly?
A rumbling noise is typical of worn drum support rollers. Samsung dryers use rubber rollers to support the drum. Over time, the rubber can disintegrate or the bearing inside can seize. We recommend replacing all rollers and the idler pulley at the same time to ensure the dryer runs quietly for years to come.
Serving Beverly and Surrounding Areas
We are proud to serve the residents of Beverly, Massachusetts, and the technology-forward homes of the North Shore. We understand the specific needs of our neighbors and the importance of keeping your smart appliances running. We extend our expert Samsung appliance repair services to the towns of Wenham, Hamilton, South Hamilton, and Manchester. Whether you are near Lynch Park or in the Ryal Side neighborhood, we are your local resource for appliance care.
Zip Codes Served:
01915, 01984, 01982, 01944
At Appliance Repair Pros, we combine deep technical knowledge of the Samsung brand with a dedication to customer satisfaction. We know these appliances inside and out, from the ice makers to the motherboards. Do not let a broken appliance disrupt your connected home. Reach out to us for assistance today and experience the difference that expert service makes.
